Questions pastors ask.
Straight answers about the plan, the commitment, and what you get.
Plan & pricing
Is there a build fee?
No. There is no build fee because design, setup, and loading of your initial website content are included in your $100 a month subscription.
What does our monthly subscription pay for?
Your subscription covers everything it takes to keep your website and app running well: secure hosting and SSL, software and security updates, your church app, your admin, and ongoing support whenever you need it. There’s no build fee because the design and setup are included in your subscription.
What does the plan include?
- An original, custom-designed church website
- A church app that installs from the browser, with Events, Prayer Requests, Online Giving, Sermon Archive, and Live Stream
- Your own admin to update text, images, events, and more
- Hosting and SSL
- Setup, design, and loading of your initial website content
- Ongoing support
What do the add-ons cost?
Devotionals / Blog and Announcements are $20 a month each, on both your website and your app. Push Notifications (app only) are $20 a month. Announcements and Push Notifications together are $30 a month instead of $20 each. Events and Prayer Requests are included in every design, not add-ons. For anything else your church needs, we will give you a custom quote.
What support is included?
We fix anything that breaks, help whenever you are stuck in your admin, and make change requests for you.
Commitment
Do our monthly payments end after 24 months?
No. The 24-month commitment is the minimum length of your plan, not a payoff period. Your monthly subscription covers ongoing hosting, security, software updates, support, and your church app, so it continues month to month after the first 24 months. You can cancel anytime after your commitment with 30 days’ written notice.
How long is the commitment?
Every plan begins with a 24-month commitment. Because we design and build at no upfront cost, the commitment lets us invest fully in your church’s custom design from day one. The commitment is the minimum length of your plan, not a payoff period. Monthly payments during the commitment are non-refundable.
What happens after the first 24 months?
Your subscription continues month to month at the same rate until you cancel. You can cancel anytime after your commitment with 30 days’ written notice.
If we cancel, what do we keep?
Your domain is yours, and we transfer it to you. Your content (text, photos, and sermon media) belongs to you. The design, code, database, admin, and app are proprietary to MUV Digital and remain with us, and we do not provide migration services to other platforms.
Websites
Is our website really custom?
Yes. Every church gets an original design made around that church, never a template, and its own database.
Can we update the website ourselves?
Yes. Your site comes with its own admin for updating text, images, events, and more. If you get stuck, we will help, and we can make changes for you.
Church app
Do we need an app store?
No. Members add your church app to their home screen straight from the browser. There is no app store and nothing to download from one.
What giving platform do you use?
We recommend Tithe.ly. If your church already uses a giving platform, we integrate it.
Where does the live stream come from?
Streams usually come from YouTube, and sometimes Facebook. We bring your stream into your website and app.
Who writes the devotionals?
Your pastor, or someone you designate. The Devotionals / Blog add-on gives you a place to publish them for $20 a month.
Services
What happens in a free consultation?
We'll talk with you about your church, your goals, and what you need from a website and app. If you already have a website, we'll look it over beforehand. There's no cost and no obligation; it's simply a conversation to see if we're a good fit.
Do you design logos?
Yes. Logo design is $250, one time.
Do you set up streaming?
Yes. Streaming setup is a custom quote for each church, since every setup is a little different.
Do you do graphic design and video production?
Yes. Both are custom quotes, since every project is different. Tell us what you have in mind and we will quote it.
How do domains work?
When we register your domain for you, it is $70 a year. If your church already owns its domain, there is no domain cost. If you ever cancel, your domain is yours and we transfer it to you.
Still have a question?
Ask us, or request a free consultation and we will talk it through.